Elite Electronics' Quality Assurance Policy

Elite Electronics is committed to a total quality management (TQM) organizational approach for conducting business.  Our commitment is centered on quality and is based on the participation of all of our employees striving for long-term success.  TQM is a philosophy for practicing 'quality assurance' using accepted industry quality policies and procedures.  TQM as practiced by Elite Electronics enables us to cost-effectively and efficiently meet the needs and expectations of our customers and strategic suppliers without compromising our ethical values.  Elite Electronics has based our Quality Assurance Program on MIL-Q-9858 and MIL-I-45208 as adapted to and superseded by ISO-9001:2000 Standards.

Elite Electronics believes that TQM is a way of thinking about objectives, processes and our strategic partners that ensures that 'things are done right the first time' resulting in:

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A 'company culture' that promotes growth, longevity and profitability.

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Higher levels of competitiveness.

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A working environment in which everyone can succeed.

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Reduced stress, waste and friction.

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Team building, partnerships and co-operation.

Elite Electronics has adapted and implemented the eight key principles of quality management (as defined by Deming, Imai, Juran, Crosby, Feigenbaum and Ishikawa) as follows:

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Customer Needs.  As a 'customer driven company,' Elite Electronics understands the current and future needs of its customers, continually works at meeting our customer requirements and strives to exceed customer expectations.

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Leadership.  Elite Electronics has established unity of purpose, direction and an internal culture that fully involves each employee in achieving their objectives.

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Employee Involvement.  Employees at all levels are the heart of Elite Electronics and with their total participation it enables Elite to benefit from their knowledge and skills.

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Process Approach.  Elite Electronics believes that an objective can be achieved more efficiently when the required resources and activities are managed as a process.

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System Approach Of Management.  By identifying, understanding and managing a system of interrelated processes for a given objective contributes to Elite Electronics' effectiveness and efficiency.

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Continual Improvement.  One of Elite Electronics' primary objectives is 'growth through improvement.'  To affect this, Elite has made a major commitment to employee development through training.

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Factual Approach To Making Decisions.  Elite Electronics believes that effective decisions are based on the logical and intuitive analysis the available information.

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