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Elite Electronics' Quality Assurance Policy

 

 

Elite Electronics is committed to a total quality management (TQM) organizational approach for conducting business.  Our commitment is centered on quality and is based on the participation of all of our employees striving for long-term success.  TQM is a philosophy for practicing 'quality assurance' using accepted industry quality policies and procedures.  TQM as practiced by Elite Electronics enables us to cost-effectively and efficiently meet the needs and expectations of our customers and strategic suppliers without compromising our ethical values.  Elite Electronics has based our Quality Assurance Program on MIL-Q-9858 and MIL-I-45208 as adapted to and superseded by ISO-9001:2000 Standards. 

 

Elite Electronics believes that TQM is a way of thinking about objectives, processes and our strategic partners that ensures that 'things are done right the first time' resulting in:

 

 

A 'company culture' that promotes growth, longevity and profitability.

Higher levels of competitiveness.

A working environment in which everyone can succeed.

Reduced stress, waste and friction.

Team building, partnerships and co-operation.

Elite Electronics has adapted and implemented the eight key principles of quality management (as defined by Crosby, Deming, Feigenbaum, Imai, Ishikawa and Juran) as follows:

Customer Needs.  As a 'customer driven company,' Elite Electronics understands the current and future needs of its customers, continually works at meeting our customer requirements and strives to exceed customer expectations.

Leadership.  Elite Electronics has established unity of purpose, direction and an internal culture that fully involves each employee in achieving their objectives.

Employee Involvement.  Employees at all levels are the heart of Elite Electronics and with their total participation it enables Elite to benefit from their knowledge and skills.

Process Approach.  Elite Electronics believes that an objective can be achieved more efficiently when the required resources and activities are managed as a process.

System Approach Of Management.  By identifying, understanding and managing a system of interrelated processes for a given objective contributes to Elite Electronics' effectiveness and efficiency.

Continual Improvement.  One of Elite Electronics' primary objectives is 'growth through improvement.'  To affect this, Elite has made a major commitment to employee development through training.

Factual Decision Making.  Elite Electronics believes that effective decisions are based on the logical and intuitive analysis the available information.

Strategic Supplier Alliances.  In order to create and enhance value for both the supplier and Elite Electronics, the relationship must be open and mutually beneficial. 

 

Elite Electronics requires its fabricating sources to provide a written ISO Certificate of Compliance (C of C) inclusive of the product's ISO Manufacturing Date Code, RoHS - 2002/95/EC (Directive on the Restriction of the use of Certain Hazardous Substances in Electrical & Electronic Equipment) and WEEE - 2002/96/EC (Directive on Waste Electrical & Electronic Equipment)

 

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