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Elite Electronics’ Worldwide Limited Warranty

Elite Electronics, Incorporated ('Elite') warrants to the original product or service purchaser (hereinafter 'the Customer') that the Elite product or service for which the Customer received this warranty was designed, developed and/or fabricated using all due reasonable commercial care and good manufacturing practices.  Elite's product or service shall be free from defects in material and workmanship for 90-days from date of acceptance, or the rated number of machine cycles specified in Elite's Product Specification and/or Sales Quotation that resulted in this order whichever occurs first, from the original of date purchase and/or of written First Article Inspection Acceptance (FAIA) notification.  Elite's sole obligation under this warranty is to repair or replace the product, at Elite's option.  Elite must be notified in writing of any claim under this warranty within 30-days of any claimed lack of conformity of the product or service.   

Warranty Limitations.  The duration of any implied warranty or condition, of merchantability, fitness for a particular purpose, or otherwise, on this product shall be limited to the duration of the express warranty set forth above.  In no event shall Elite be liable for any loss, inconvenience or damage, whether direct, incidental, consequential or otherwise, resulting from breach of any express or implied warranty or condition, of merchantability, fitness for a particular purpose or otherwise with respect to this product, except as set forth herein.  Some states or countries do not allow limitation on how long an implied warranty lasts and some do not allow exclusions or limitations of incidental or consequential damages, so the above limitations or exclusions may not apply to you.  This warranty gives you specific legal rights, and you may also have other rights, which may vary, from location to location.  This warranty will be interpreted pursuant to the laws of the United States and the State of Texas.  The original English language version (meaning) of this warranty controls over all translations; Elite is not responsible for any errors in translation of this warranty and/or any product instructions.  This warranty is not intended to confer any additional legal, jurisdictional or warranty rights to you other than those set forth herein or required by law.  If any portion of this warranty is held to be invalid or unenforceable for any reason, such finding will not invalidate any other provision.  For products purchased in countries other than the United States, please contact Elite's authorized representative (i.e., the 'company' or 'person' who represented Elite or brokered the 'sale') in the country where the product was purchased.    

Warranty Service Options.  For service under this warranty you must notify Elite in writing to obtain a Returned Material Authorization Number (RMAN).  When requesting your written RMAN, you must specify in writing the product or service in question by part number, applicable purchase order number and/or the original of date of your written FAIA notification. You may contact Elite as follows:   

Elite Electronics, Incorporated

10C Regency Drive

Wylie, Texas  75098  USA

 

Telephone:     

1 + 972-429-9809

Telephone:

1 + 972-429-9813

Facsimile:       

1 + 972-408-0724

E-mail:

RMA <warranty@elitelex.com>

Any insurance and/or shipping costs incurred in returning your Elite product for service under the approved Returned Material warranty option are your responsibility.  Elite will not be responsible for any products lost or damaged in shipment. 

For products purchased in countries other than the United States, please contact Elite's authorized representative (i.e., the 'company' or 'person' who represented Elite or brokered the 'sale') in the country where the product was purchased.  

Warranty Exclusions.  Representatives and brokers of Elite products or services are not authorized to modify this warranty in any way.  It is the Customer's responsibility to regularly examine the product to determine the need for normal service or replacement.  This warranty does not cover the following:    

Products that have been modified, neglected or poorly maintained, misused, abused or involved in accidents or natural disasters.

Damage occurring during shipment of the product (such claims must be presented directly to the freight forwarder or shipping company).

Damage to the product resulting from improper maintenance or repair, the use or installation of parts and/or accessories that are not compatible with the original intended use of the product, or the failure to follow the product warnings and usage instructions.   

Damage or deterioration to the surface finish, aesthetics or appearance of the product.

The labor costs required to remove and/or refit and readjust the product covered by this warranty.

Normal wear and tear to the product.

Or, any products for which the Customer does not follow the warranty procedures outlined above.

Elite Electronics requires its fabricating sources to provide a written ISO Certificate of Compliance (C of C) inclusive of the product's ISO Manufacturing Date Code, RoHS - 2002/95/EC (Directive on the Restriction of the use of Certain Hazardous Substances in Electrical & Electronic Equipment) and WEEE - 2002/96/EC (Directive on Waste Electrical & Electronic Equipment) compliance with each production shipment.   

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